Information behaviour and practices research informing technology and service design

Submitted by Isto Huvila on Mon, 08/19/2019 - 02:44
Date

Panel Information behaviour and practices research informing technology and service design together with Noora Hirvonen (moderator), Heidi Enwald, Kristina Eriksson-Backa and Ying-Hsang Liu at the ASIS&T 2019 Annual Meeting in Melbourne.

Abstract

A common critique is that insights from information behav- iour and practices (IBP) research have difficulties to find their way to inform the design of new technologies, systems and services. There is a certain seed of truth of these statements but the situation is much more complex as are the re- quirements to improve the relevance of empirical observa- tions of information activities for design and development. This panel enquires into how different approaches to IBP research can inform technology and service development in different ways, how to support interdisciplinary dialogue between IBP and systems and service design, and what novel insights from the state-of-the-art of IBP research can be drawn to support technology and service development.

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