A knowledge management perspective to online patient access to medical records

Monday, November 24, 2014 - 10:00 to Wednesday, November 26, 2014 - 16:00

Presentation at the ICKM 2014 conference in Antalya, Turkey. The presentation is a part of the DOME project.


The aim of this paper is to discuss from a knowledge management perspective how the ways of framing online access to medical records systems can influence their prospective use and perceived usability. The analysis suggest that the ways how information and knowledge management systems are framed should be aligned with the projected positive and negative outcomes of the activity, and in order to be useful and used the entire socio-technical system should be conceptualised as an assemblage of these different framings.


PDF icon IstoHuvilaDOMEatICKM2014-handout.pdf1.89 MB

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