Cancer patients' attitudes and experiences of online access to their electronic medical records: A qualitative study

Abstract
Patients access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this article is to provide in-depth understanding of cancer patients attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching e-Health services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians, the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital.
Year of Publication
2018
Journal
Health Informatics Journal
Volume
24
Number of Pages
115-124
DOI
10.1177/1460458216658778
Refereed Designation
Refereed
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