01462nas a2200265   4500000000100000000000100001008004100002260001500043653002600058653001900084653003100103653001600134653002600150100001600176700001700192700002800209700001900237700001900256245008900275856003600364300001400400490000700414520076100421020001401182       2019                            d  c2019/01/0110ainformation behaviour10asystems design10ainformation service design10adevelopment10ainformation practises1 aIsto Huvila1 aHeidi Enwald1 aKristina Eriksson-Backa1 aYing-Hsang Liu1 aNoora Hirvonen00aInformation behaviour and practises research informing technology and service design  uhttps://doi.org/10.1002/pra2.86  a541 - 5450 v563 aA common critique is that insights from information behaviour and practises (IBP) research have difficulties to find their way to inform the design of new technologies, systems and services. There is a certain seed of truth of these statements but the situation is much more complex as are the requirements to improve the relevance of empirical observations of information activities for design and development. This panel enquires into how different approaches to IBP research can inform technology and service development in different ways, how to support interdisciplinary dialogue between IBP and systems and service design, and what novel insights from the state-of-the-art of IBP research can be drawn to support technology and service development.
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